I have QuarkXpress 9, 10, and Quark 2015 installed on my MacPro. I'm wondering if there are legacy Quark files installed on the system in various places slowing down Quark 2015 launching? Thoughts? Thank you. I'm also thinking maybe deleting the legacy Quark 9 folder - since Quark announced they won't be supporting it anymore anyway, and it crashes on launch now. Hopefully that might help eliminate some of the Quark 2015 crashes as well?
#Suitcase fusion 6 how to
Or I'm nit recognizing the name?ĭo you know what the Extensis xtension is named?Īnd would you kindly remind me how to delete the preferences you suggested as it's been years since I've done that. I'm thinking either I'm not recognizing it, or maybe they just activate fonts via their plug-ins manager now - which I already disabled and helped eleviate the crashes to a degree. Even my old Quark 9 and 10 folders don't have one. Thank you, that sounds like a good idea - until Extensis delivers a fix: However, when I looked before in the Quark xtensions folder, oddly I found no Extensis Suitcase xtension. "Have you tried deleting preferences and disabling the font extensions? "
You'd think this would be pertinent news worth sharing, rather than leaving it up to the customer to search for.
#Suitcase fusion 6 Patch
QUESTION: Is there anyway to be notified once this Suitcase Fusion 6 - Quark 2015 compatibility patch is ready? So that I can use Quark 2015. This latest fiasco of first not being compatible with El Capitan, and now Suitcase Fusion 6 only continues to make me want to move on. Quark take a ridiculously long time to just launch – on my 6-core MacPro (late 2013) with 64 GB DDR RAM. Over the years I have spent a small fortune on xtensions that are all obsolete now.įrankly, the last time Quark actually launched without the beach ball and was stable was Quark 8.5 or maybe 9.
#Suitcase fusion 6 upgrade
Namely, a buggy, incompatible app, a website that requires me to reset my password(s) each upgrade cycle that I revisit it, sales reps who literally disappear and don't keep their appointments to call me after making an appointment to do so, endless upgrade charges for a program that doesn't really offer any more stability or features that I use, but instead gets slower and suffers from fewer and fewer third party companies – that used to make great xtensions, but who have also abandoned the platform. The bigger issue here is, that I have loyally stuck with Quark for decades, but like many of my colleagues – who are or already have abandoned Quark – I continue to have a very bad experience with every single interaction.
I didn't even get the latest announcement for the El Capitan compatibility patch update, although that was my very first support ticket. Yet I have not received anything except sales receipts, my order confirmation, and support responses to tickets that resolve nothing. Prior to upgrading to Quark 2015 I followed the sales reps explanation for navigating the Quark website, I "opted in" to receive the 'newsletter and communications'. As a registered Quark user since 1989, I used to get an occasional newsletter from Quark, but hadn't since around last January. I have yet to to receive one single notification from them, despite registering for 'newsletters and communications'. It would be nice of Quark actually let QX 2015 owners know, but I wouldn't hold your breath. So it is up to Quark and Extensis to work out a patch.
(It will copy it there)Īfter you quit and relaunch Quark, and open the legacy Quark file, the correct typeface will show up again as expected now. So you will need to activate them manually by dragging the font you want to use into the OS X > Library > Fonts Folder. So Suitcase will no longer 'auto activate' the fonts you are using. Quark tech support, if you can find them, know nothing of this issue as I can find.Įxtensis tech support explained that in Suitcase Fusion 6, under "manage plugins", uncheck the Quark boxes. He says Quark and Extensis know about this but he does not know who will be addressing it. Opening legacy (Quark 10 or earlier) files in Quark 2015 in OX 10.11 El Capitan displays empty text boxes.Įxtensis tech support says it is related to the auto font activation feature (plug-in) in Suitcase 6 when used with Quark 2015. This is a known problem AFTER the Quark 2015 v11.2 update. They explained to me that there is a "known issue" with El Capitan that Quark and Extensis know about. I just got off the phone with Extensis (Suitcase Fusion 6) tech support.
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